SAP Knowledge Base Article - Preview

2093559 - Confidential Directory information can be accessed by none authorized users

Symptom

The following has been observed:

  • In the ideal case, a user that does not have access to a confidential directory, should not be able see or search information on this directory.
  • The problem is that there is a gap in the system which is allowing non-authorized users to see certain information about users in this secured directory, even when not having the correct rights to see this information.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Secure, confidential, confidentiality, directory search. , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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