You use special accent characters like Scandinavian (like Ö), French (like Ç), Spanish (like Ñ), etc, don't return hits in the CDT directory search.
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0 and up
Accent, search, CDT search, Scandinavian, special characters, directory , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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