SAP Knowledge Base Article - Public

2089551 - E-mail Notification - What is the Nudge Feature?

Symptom

  • This article explains the Nudge feature in the SAP SuccessFactors Cloud platform.
  • What is the Nudge option and how does it work?
  • Can the Nudge feature be disabled?
  • Who do I have visibility to in the My Team Tile?
  • Important points of the Nudge feature.

Environment

SAP SuccessFactors HXM Suite

Resolution

  • The Nudge Feature is a part of the My Team Tile that gives managers a team view of their direct reports, matrix reports and TBH (To be Hired) employees.
  • Each person can be drilled into to view their local time, records, add a badge, new note, nudge or view overdue items.
  • Clicking “Nudge” will allow the manager to send a reminder email regarding this persons coming due and overdue tasks.
  • All overdue items and items due within 7 days will be displayed as a total number of tasks due on the "My Team Tile" (# need attention!).
  • This feature was added so managers may nudge their team members to ensure things are on time.
  • Permission control for the Nudge Feature follows the same as My Team Tile.

Important

  • It is not possible to hide/turn off the Nudge Feature.
  • The To Do List and the number of items in the Nudge feature may not always match.
  • It’s important to remember the To Do List populates with items Overdue, Due within X Days, Due Today and Completed, whereas the Nudge Feature populates overdue and items due within 7 days. 

Keywords

SF, success factors, PLT, BizX, nudge, feature, reminder, email, notification, overdue, past, my team, tile, home page , KBA , sf v12 , sf nudge feature , sf my team tile , csg_q , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions