- Please make sure that below “Badge notifications” are enabled under E-Mail Notification Templates Settings.
1) Badge Recipient Notification: This email notification gets sent to the recipient of the badge.
2) Badge Recipient's Manager Notification: This email notification gets sent to the manager of the recipient of this badge.
- If you are not able to find Badge notifications under E-Mail Notification Templates Settings, please create a CS ticket to request for changes in the data model for badge email notifications.
KBA , sf bizx system/platform , LOD-SF-PLT , Platform Foundational Capabilities , Problem