SAP Knowledge Base Article - Public

2089448 - Successfactors Datacenter Name, Location, Production Login URL, Production Domain Name, External mail Server details and External mail Server IPs

Symptom

  • General information on SuccessFactors Data Centers and their associated IP Addresses.
  • Information is relevant for Production and Preview instances.
  • All data centers are under the Akamai umbrella therefore we only support Domain allow listing.
  • We do allow allowlisting by IP address for SFTP and prodmail servers.
  • The Akamai IP assignment is totally random/dynamic, based on traffic, location, etc.  There are over 250K IPs in Akamai, that are dynamically assigned.
  • We cannot predict when the IP will change.

Environment

SAP SuccessFactors HXM Suite

Resolution

Note: This Article relates to SuccessFactors BizX only.

Find the Successfactors Datacenter Name, Location, Production Login URL, Production Domain Name, External mail Server details and IPs

Data Center

Data Center Address

Production & Preview Bizx URL

Domain For Application Server

External Domain for Mail Server

External IP for mail Server

DC02

Amsterdam

https://performancemanager.successfactors.eu
https://hcm2preview.sapsf.eu

performancemanager.successfactors.eu
hcm2preview.sapsf.eu

prodmail2a.successfactors.eu
prodmail2b.successfactors.eu

213.52.186.141
213.52.186.142

DC04

Arizona

https://performancemanager4.successfactors.com
https://hcm4preview.sapsf.com

performancemanager4.successfactors.com
hcm4preview.sapsf.com

prodmail4a.successfactors.com
prodmail4b.successfactors.com

70.42.227.151
70.42.227.152

DC08

Ashburn

https://performancemanager8.successfactors.com
https://hcm8preview.sapsf.com

performancemanager8.successfactors.com
hcm8preview.sapsf.com

prodmail8c.successfactors.com
prodmail8d.successfactors.com

65.221.12.128
65.221.12.148

DC10

Sydney

https://performancemanager10.successfactors.com
https://hcm10preview.sapsf.com

performancemanager10.successfactors.com
hcm10preview.sapsf.com

prodmail10a.successfactors.com
prodmail10b.successfactors.com

210.80.140.141
210.80.140.142

DC12

ROT - St. Leon-Rot Germany

https://performancemanager5.successfactors.eu
https://hcm12preview.sapsf.eu

performancemanager5.successfactors.eu
hcm12preview.sapsf.eu

prodmail012a.successfactors.eu
prodmail012b.successfactors.eu

155.56.221.13
155.56.221.14
155.56.208.68 - Sophos interface public IP for mail services

DC15

Shanghai

https://performancemanager15.sapsf.cn
https://hcm15preview.sapsf.cn

performancemanager15.sapsf.cn
hcm15preview.sapsf.cn

mail15a.sapsf.cn
mail15b.sapsf.cn

180.153.153.112
180.153.153.113

DC16

Magdeburg, Germany

https://hcm16.sapsf.eu

hcm16.sapsf.eu prodmail16a.sapsf.eu
prodmail16b.sapsf.eu
46.29.102.130
46.29.102.131

DC18

Moscow

https://hcm18.sapsf.com
https://hcm18preview.sapsf.com

hcm18.sapsf.com
hcm18preview.sapsf.com

mail18a.sapsf.com
mail18b.sapsf.com

157.133.1.19
157.133.1.20

DC19

Sao Paulo

https://hcm19.sapsf.com
https://hcm19preview.sapsf.com

hcm19.sapsf.com
hcm19preview.sapsf.com

mail19a.sapsf.com
mail19b.sapsf.com

157.133.241.19
157.133.241.20

DC22

Dubai

https://hcm22.sapsf.com
https://hcm22preview.sapsf.com

hcm22.sapsf.com
hcm22preview.sapsf.com

prodmail022a.sapsf.com
prodmail022b.sapsf.com

130.214.250.241
130.214.250.239

DC23

Riyadh

https://hcm23.sapsf.com
https://hcm23preview.sapsf.com

hcm23.sapsf.com
hcm23preview.sapsf.com

prodmail023a.sapsf.com
prodmail023b.sapsf.com

130.214.222.200
130.214.222.20

DC41

East US

https://hcm41.sapsf.com 
https://hcm41preview.sapsf.com

hcm41.sapsf.com
hcm41preview.sapsf.com

prodmail41a.sapsf.com
prodmail41b.sapsf.com

52.188.137.143
20.42.38.64

DC42

East US

https://hcm42.sapsf.com

hcm42.sapsf.com

prodmail42a.sapsf.com
prodmail42b.sapsf.com

40.114.119.86
40.76.77.34

DC44

Singapore

https://hcm44.sapsf.com
https://hcm44preview.sapsf.com

hcm44.sapsf.com
hcm44preview.sapsf.com

prodmail44a.sapsf.com
prodmail44b.sapsf.com

155.133.165.105
155.133.165.106

DC47

Azure/Canada

https://hcm47.sapsf.com
https://hcm47preview.sapsf.com

hcm47.sapsf.com
hcm47preview.sapsf.com
prodmail47a.sapsf.com
prodmail47b.sapsf.com
52.139.16.8
52.139.2.137

DC50

GCP Tokyo

https://hcm50.sapsf.com
https://hcm50preview.sapsf.com
hcm50.sapsf.com
hcm50preview.sapsf.com
tba

35.243.100.38
35.194.96.54

DC55

Hessen, Germany

https://hcm55.sapsf.eu
https://hcm55preview.sapsf.eu

hcm55.sapsf.eu
hcm55preview.sapsf.eu

prodmail55a.sapsf.eu
prodmail55b.sapsf.eu

35.242.247.107
34.107.8.58

DC60

Canada Central

https://hcm17.sapsf.com
https://hcm17preview.sapsf.com

hcm17.sapsf.com
hcm17preview.sapsf.com
mail17a.sapsf.com
mail17b.sapsf.com
52.228.106.137
52.228.105.245

SalesDemo2

Amsterdam

https://salesdemo.successfactors.eu

salesdemo.successfactors.eu tba tba
SalesDemo4 Arizona https://salesdemo4.successfactors.com salesdemo4.successfactors.com tba tba
SalesDemo8 Ashburn https://pmsalesdemo8.successfactors.com pmsalesdemo8.successfactors.com tba tba

See Also

  • KBA 2395508 - IP addresses to be allowlisted when customer's own sftp is used with Integration Center
  • KBA 2250792 - SFTP Public IP Addresses and URL's for Data Centres

Keywords

allowlist, mail server ip address, Production mail servers, IP address, Static IP, Akamai, Dynamic IP, IP assignment, data centres, data centre center PLT Platform , KBA , sf system requirements , sf bizx system/platform , LOD-SF-PLT-IPR , SF Server IP related Queries & IP Restriction , LOD-SF-EC , Employee Central , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-RCM , Recruiting Management , LOD-SF-PM , Performance Management , How To

Product

SAP SuccessFactors HXM Suite all versions