- The user opened the SuccessFactors link from their Outlook "Favorites" in the menu bar. This causes the browser session to run inside the Outlook framework, so any time a link is clicked in SuccessFactors, a new browser session will open outside of Outlook's framework. When this new browser and session opens, the user will be prompted to provide login information.
- You should open SuccessFactors from your Internet Browser "directly" not through Outlook. To do so click on the Internet Explorer icon on your desktop and cut and past the link into the address bar.
KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To
SAP SuccessFactors HXM Core all versions