SAP Knowledge Base Article - Public

2089370 - Invalid company ID. Please re-enter your company ID - Platform


When trying to login into SAP SuccessFactor's Instance, the following error is received:

Invalid company ID. Please re-enter your company ID.


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SAP SuccessFactors HCM Suite


The wrong environment may have been selected or may have been mis-typed.


  • In many points within the instance, get the instance ID from the URL in the browser's address bar. 
  • Here is an example from a test instance: 
    • This was taken from an instance that has Ultra enabled, while in the MyGoals (Objectives) tab. Look for where it says "company=". 
  • Note the company ID must have the exact capitalization and spelling.


SF, Success Factors, log in, log on, logon, access , KBA , sf error messages platform , LOD-SF-PLT , Platform Foundational Capabilities , Problem


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