SAP Knowledge Base Article - Preview

2089107 - Rights required for queue creation - Add new button is greyed out

Symptom

A user has been assigned "view" and "create" rights for queue, but the "Add new" button in queue management for this user is still grayed out in System Configurator (SC).


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

authorization create grant , KBA , CRM-CCI , Contact Center Infrastructure , CRM-BCM , Please use CRM-CCI , How To

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