SAP Knowledge Base Article - Preview

2088243 - SuccessFactors Mobile App not connecting to network [SF MOB]

Symptom

  • Wi-Fi or mobile data are on but Mobile app does not connect to network
  • Error message "Failed to load data. Please try again later." displaying
  • Error message "No Internet Connection. You are in Offline mode." displaying


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Environment

SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

sf app connection, network connection, no internet connection, offline mode, firewall , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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