- The Edit User link in Admin Tools will not work if the user directory contains the string "No_Manager" (or "No_Mgr") in the matrix manager column of the employee import.
- If the employee has no matrix manager, the field should be left blank.
- To resolve the problem, export the employee user file (admin tools > export users) and change the Matrix Manager field to blank where there is no manager. This will enable use of the Edit User link in the Admin Tools screen.
KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem
SAP SuccessFactors HXM Core all versions