SAP Knowledge Base Article - Public

2088079 - Default language for SuccessFactors login page - SuccessFactors Platform

Symptom

  • How to change SuccessFactors' BizX default login page?
  • Custom translations via Text Replacement/Manage Languages/3-tier language translation not working for the login page
  • Default login page for SuccessFactors Platform is being loaded on a different language than user's default locale

    login page fr.PNG

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Cause

The default login page for SuccessFactors Platform uses the browser default language. It is not possible to customize translations/localize this default login page.

Because of that, any custom labels applied to any of the keys below (via Manage Languages/Text Replacement/3-tier translation) will not take any effect on the default login page:

  • COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME_AND_PASS
  • COMMON_LOGIN_MSG_NEW
  • COMMON_LOGIN_MSG_NEW_CASE_SENSITIVE_USERNAME
  • LOGIN_ACCOUNTLOCKED

Resolution

To change the language on which SuccessFactors Platform/BizX default login page is loaded, you need to change your own browser language settings. Please refer below for instructions on how you can manage language settings on the most popular web browsers:

Alternatively, in case your company needs to customize how the login page to SuccessFactors is displayed to users, you might consider creating a Custom Login Page: 2088153 - Login Page: Process for Creating and Updating a Custom Login Page - Platform.

See Also

2088153 - Login Page: Process for Creating and Updating a Custom Login Page - Platform

Keywords

login page, language, logon page, 3 tier, translation, default language, locale , KBA , sf language , sf ie , sf browser language , sf firefox , sf login page , LOD-SF-PLT-LAN , Translations & Text Replacements , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions