SAP Knowledge Base Article - Public

2087393 - "Connector" Admin should exist in BizX - Learning UserSF connector

Symptom

  • Connector Run Details report is showing an error message, how can it be corrected?
  • The Connector Run Details report is showing an error message

    • “1179 Exception Error occurred while invoking BizX API. Please check BizX Integration settings. Also 'CONNECTOR' admin should exists in BizX.”

Environment


SAP SuccessFactors Learning

Resolution

1/ the CONNECTOR admin is no longer required to exist in Bizx but v4admin is a physical user in Bizx (always) inactive which is required to exist

2/ when this error is thrown, we should focus on the Error occurred while invoking BizX API part

3/ troubleshooting should include:

  • reviewing Bizx/LMS integration configuration settings,
  • searching server logs for API call and response (to be performed by product support, more details included in the internal memo)

Keywords

179 Exception Error occurred while invoking BizX API. Please check BizX Integration settings. Also 'CONNECTOR' admin should exists in BizX, User-SF connector, platform, foundation, empoyee export, learning, LMS, , KBA , sf to-do list , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-LMS-CON , Connectors , How To

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905 ; SAP SuccessFactors Learning 1908 ; SAP SuccessFactors Learning 1911 ; SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011 ; SuccessFactors Learning 1402 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508