SAP Knowledge Base Article - Preview

2086598 - 360 External Participants Do Not Receive Welcome Emails When Added to the System - Email Notifications


  • This article explains why a new user is imported into the system they get the Welcome new user message.
  • When a new user is imported into the system as ACTIVE_EXTERNAL they do not get the Welcome Email even though "Send Welcome Message to New Users." Checkbox is enabled.



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360 external participant, welcome emails, added to the system, email notifications , KBA , sf 360 manage participants , sf email notifications , LOD-SF-MTR-PAR , Internal and External Participants , How To

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