SAP Knowledge Base Article - Preview

2084644 - Unable to connect to customer system via SAP Service Backbone - Solution Manager


  • Need to connect to customer system
  • Following SAP Note 1124718 and options do not match
  • Using Customer Connection via SAP Service Backbone option



SAP Solution Manager 7.10 SP 9  and greater


SAP Solution Manager all versions


SMIV, ZMIV, YMIV, VAR, Value-added reseller, Value added reseller, OLSAPROUTER, OLSAPROUTERPORT, OLSAPGATE and OLSAPGATEPORT, SAP Note 2090234 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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