- This could be happening because these fields are either NOT “Reloadable” .
Kindly note in order for a field to reload/update with the most recent data that you import after form creation the field needs to be “Reloadable” and “Read Only=Yes”. These conditions need to be defined BEFORE launching forms as changing them in the template after launching forms will have NO impact on live forms.
This is explained in the KB article about Reloadable Fields.
KBA , sf compensation manage data , LOD-SF-CMP , Compensation Management , How To
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