The date filter in the standard reports does not get updated with the right dates based on the month/year selection.
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0 up to SP4.100 hot fix 188.8.131.52
Filter, Online reports, Standard OB reports, year selection , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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