SAP Knowledge Base Article - Public

2082789 - Send Reset Password E-Mail to Candidate [Security] [Missing Functionality] - Onboarding 1.0


Does Onboarding have a feature to send out e-mail reset password by Administrator?


SAP SuccessFactors Onboarding 1.0 - All versions


  • Lock user account
  • User forgot password


For Live Customer(s)

With the current offering of SAP SuccessFactors Onboarding, there is no UI function to send a reset password e-mail manually to candidate.


  • Candidate may use 'Forgot Password' functionality. Please refer to KBA 2696015 on how to use forgot password functionality.
  • Administrators may use the manual reset password and share set credential to candidate, see KBA 2247665.


We encourage our customers if they feel the ability to send a reset password e-mail manually and should be part of the product, kindly create an enhancement request on the SAP Influence Portal.


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SAP SuccessFactors Onboarding