SAP Knowledge Base Article - Public

2082788 - How to Re-send a Sent Email Notification - Onboarding

Symptom

How to re-send a sent e-mail notification in SAP SuccessFactors Onboarding.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Resolution

  1. Navigate to SAP SuccessFactors HCM > Onboarding > Notifications
  2. Find the Notification and click to highlight, 'Re-send' button will show in the tool bar:

    2. Select  Notification.png

  3.  In the 'Re-send Notification' window, select the message type (Initial or Reminder):

    3. Initial Email.png

  4. Choose the New Hire or Candidate notification you would like to re-send:

    4. Search for Candidate.png

    5. Select Record.png

  5. Once selecting the new hire or candidate, confirm the notification, message type and the recipient(s):

    6. Resend Notification.png

  6. After clicking send button, a confirmation message will appear at the bottom of the window form which shows the e-mail address of the recipeint(s):

    7. Sent.png

Keywords

SF, success factors, ONB, OBD, on boarding, e-mail, template, resend , KBA , LOD-SF-OBD-EML , Emails and Notifications , How To

Product

SAP SuccessFactors Onboarding