SAP Knowledge Base Article - Public

2081900 - Error: Drag and Drop Candidate - Recruiting Management

Symptom

Why can't I move (drag and drop) a candidate to a status that I can see select?


 Error Message

You do not have permission to move the candidate.

Environment

SAP SuccessFactors Recruiting Management (RCM) - All versions

Cause

There are 2 possible causes for this issue:

  1. Admin Tools -> Edit Applicant Status Configuration. Some status are required.
  2. The operator doesn't have write permission for job application field "statusId" in job application template.

Resolution

Regarding Cause 1:
One simple setting to check is whether there are required statuses in the pipeline.
For example; status A, Status B and status C. I cannot move candidate from status A to C because status B is required. 
Select Candidate -> Action -> Move Forward. In the pop up window, you will see only one step forward that you can select.

Regarding Cause 2:
Please check if your operator has permission or not in job application template:
1.png

In this case, only Originator(O role) has write permission for field "statusId".
When recruiter(R) or hiring manager(G) tries to drag and drop the candidate, it will show error: "You do not have permission to move the candidate."

Please update the template as below:

2.png

Keywords

Drag and Drop, move candidate, Edit Applicant Status Configuration , KBA , sf candidate , sf recruiting error messages , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions