SAP Knowledge Base Article - Public

2081528 - Importing New Assessment Vendor Packages - Recruiting Management

Symptom

In order to have a new assessment package configured in your instance, it's needed to add new values in a CSV file available in the backend of the instance, in Provisioning. In case you don't have an implementation partner working with you, can request Customer Success to import it on your behalf.

NOTE: Reviewing configuration is out of SAP Support scope. In case any issues or any errors show up, we will provide it to you, but a new incident will be necessary to be created in order to try to investigate this issue.

Environment

SAP SuccessFactors Recruiting Management

Resolution

The process of SAP Support adding a new package on your behalf is:

  1. SAP will provide you the current version of the assessment packages you have configured in your instance;
  2. Customer will fill in the CSV file with the mandatory information that is detailed below, and attach it to this incident;
  3. SAP will upload the file you provide to your instance.

The customer must fill the following information in the CSV file:

  • vendorId
  • packageCode
  • shortName
  • label for en_US

Once you have this information, please, provide the file back to SAP, that will be uploading the assessment vendor packages in Provisioning > Import/Export Assessment Vendor Packages, and confirm with the customer that the new package is visible.

Keywords

assessment package, import assessment package, background check, assessment integration, background check configuration, background check packages, assessment packages, candidate assessment, third-party assessment, assessment vendors. , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions