SAP Knowledge Base Article - Public

2081443 - Candidate (Status Triggered) Email Notifications - Recruiting Management

Symptom

  • How to set up emails to be sent when a candidate is placed into a disqualification status?
  • How to set up status-triggered emails?
  • Is it possible to send a different Email when a candidate is moved in the pipeline? And is it possible to differentiate if a candidate is external or internal candidate?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Recruiting Management

Resolution

To add this configuration, the changes are performed in Admin Center > Edit Applicant Status Configuration.

Each status can be associated with Email templates. Email notifications are triggered when a candidate is moved from one status to another. The arrival status is the one who is triggering the Email notification.

Different Email notifications can be sent to the job requisition operators and the candidate, and it's possible to send different email templates based on the type of the candidate (if it's external or internal).

 9-18_3.png

It is only possible to send different email templates based on the type of recipient (internal or external candidate, Recruiter, Hiring Manager, Originator, etc...). It is not possible to have different emails sent to recipients based on their location or job requisition template being used.

For more information, please also check the SAP SuccessFactors Recruiting Implementation Guide: Applicant Status Settings.

See Also

SAP SuccessFactors Recruiting Implementation Guide: Applicant Status Settings

Keywords

SF, Success Factors, RCM, Status Triggered Emails, Candidate Emails, disposition, disqualified, disqualify , KBA , sf recruiting management , sf external candidates , sf email notifications , sf candidate notification , sf status email templates , sf internal candidates , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions