SAP Knowledge Base Article - Preview

2079424 - Terminated Employee is Still “Active” in the System - Employee Central

Symptom

  • Terminated employee is still searchable in the profile without checking search inactive.
  • Employees who have been Terminated are still set as Active in the User Data File. This could have been caused by several different reasons.
  • Please utilize this KB to understand the issue and learn how to troubleshoot the problem to a certain point if you encounter it, before contacting Product Support.  
  • A Terminated Employee still shows as an Active user in Directory, Org Chart, PM and other modules and is still able to log into the instance; however in Employee Central they show as Terminated. Why is this happening?


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Environment

  • SAP SuccessFactors Employee Central
  • Job Information
  • Termination

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions

Keywords

SF, success factors, EC, Termination, Active, Inactive , KBA , sf employee central , LOD-SF-EC-JOB , Job Information , Problem

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