SAP Knowledge Base Article - Preview

2078171 - Form Stuck with v4admin - Performance Management

Symptom

  • This article describes a scenario in which forms are routing correctly for the most part, but some are getting stuck with v4admin, and are only seen in the enroute folder of others.
  • Typically manager changes or data changes were done relative to the forms in this state.
  • v4admin is the default system user every instance has and will take ownership of transfers and actions when another user is not active.
  • Forms cannot be routed, are stuck with the user named v4admin, and only visible in the inbox of some users.


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Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Performance & Goals all versions

Keywords

PM, PMGM, SF, SuccessFactors, Form, Route, Routing, Form Stuck, v4admin, System, Default System user, Wrong User, Inactive User, Manager change, Document Transfer , KBA , sf performance manage live forms , LOD-SF-PM , Performance Management , Problem

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