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2076364 - SWPM Error: "FSH-00006 Return value of function getpwnam(root) is NULL"

Symptom

You run Software Provisioning Manager (SWPM Tool SAP Note 1680045) on a Unix operating system.
The SWPM fails at step user creation with error message in sapinst_dev.log inside sapinst_instdir:

...

ERROR      <timestamp> [syuxcuser.cpp:2360]
           CSyUserImpl_getOsInfos(iastring sName, iastring sID, tSyUserInfo& msUserinfo)
           lib=syslib module=syslib
FSH-00006  Return value of function getpwnam(root) is NULL.


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Environment

  • Unix operating system (Linux, HP-UX, AIX, Solaris)
  • All SAP System based on SAP NetWeaver

Keywords

FSH-00006, getpwnam, sapinst, SWPM, creating users , KBA , BC-INS-UNX , Installation Unix , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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