SAP Knowledge Base Article - Preview

2075972 - The Comment Box is Missing From the Send to Next Step Page When Routing a Form - Performance Management

Symptom

  • Routing comment box is not visible when submitting a form.
  • When sending a form to the next person, the user is unable to enter a comment for the next recipient because the Email Notification Comments box is missing.
  • Comments from the sender cannot be added to the Document Routing Notification Email

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions

Keywords

SF, success factors, PM, PMGM, Document Routing Notification, [[DOC_COMMENT]], comment, step, form, review, route, trigger, email, recipient, sender, received, sent, inbox , KBA , sf performance manage live forms , LOD-SF-PM-EML , Emails and Notifications , Problem

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