SAP Knowledge Base Article - Preview

2070564 - High Memory and CPU usage at Database server


  • Task Manager at Contact Center's Database server shows high CPU and Memory usage.
  • Data Collector is in RED status at IA



  • SAP Contact Center 7.0
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2012 R2


SAP Contact Center, on-premise edition 7.0


CPU, memory usage, high performance, cluster, BCM, CCI, Database performance, slow, Contact Center , KBA , CRM-CCI , Contact Center Infrastructure , How To

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