You have created a credit memo against the supplier invoice and system shows the error message while posting.
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Go to the Invoices and Credit Memos view.
- Select the relevant Credit Memo.
- Navigate to Exceptions tab.
- You can see the exception.
There is a discount or surcharge or reduction in the invoice and that is missing in credit memo.
You can see that the net amount in the credit memo and supplier invoice is same and correct at item level. However in the Deduction and Surcharges sub tab, you can see the price difference comparing both Invoice an credit memo. Hence the exception appears.
So you should enter the same discount or surcharge or reduction in Credit memo that you see in invoice ,This clears the exception and you can post the credit memo.
Unable to post Credit memo , KBA , discount, surcharge, or reduction , sum of the credit memo amounts is greate , AP-SIP , Supplier Invoice Processing , How To