SAP Knowledge Base Article - Public

2070235 - Error: The sum of the credit memo amounts is greater than the invoice amount because of a discount, surcharge, or reduction

Symptom

You have created a credit memo against the supplier invoice and system shows the error message while posting.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Select the relevant Credit Memo.
  4. Navigate to Exceptions tab.
  5. You can see the exception.

Cause

There is a discount or  surcharge or reduction in the invoice and that is missing in credit memo.

Resolution

You can see that the net amount in the credit memo and supplier invoice is same and correct at item level. However in the Deduction and Surcharges sub tab, you can see the price difference comparing both  Invoice an credit memo. Hence the exception appears.

So you should enter the same discount or  surcharge or reduction  in Credit memo that you see in invoice ,This clears the exception and you can post the credit memo.

Keywords

Unable to post Credit memo , KBA , discount, surcharge, or reduction , sum of the credit memo amounts is greate , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions

Attachments

Kari.docx