Symptom
- When you print with frontend printer and access method F, the spool work process terminates.
- In the SM21 syslog there is the message: R6 3 Work process is being terminated.
- In the SPO WP trace file there are entries like the following at the time of the issue:
-
*** ERROR => RFC: rfctr_init_handle: gui proto vers 0 [abrfcsys.c 7697]
*** ERROR => job 99642/1 found as current job -> processing will be aborted due to fatal error [rspojobs.c 1274]
*** ERROR => spool work process restarted due to fatal error [rspojobs.c 1752]
*** ERROR => ThWpHalt: halt wp (step 4, th_errno 5, action 2, level 1) [thxxhead.c 11445]
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Environment
All SAP releases as of 4.6C
Keywords
hang, stuck, Waiting, Fatal Error during Processing, Request on hold, Job status: On hold, Error class: Delayed, Area: Data transfer, , KBA , BC-CCM-PRN , Print and Output Management , Problem
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