SAP Knowledge Base Article - Preview

2057141 - Error "Configuration XML likely did not reach the agent" with Grey Metrics in Technical Monitoring


Metrics are grey and in the Metric Troubleshooting you might see the following error:

"Configuration XML likely did not reach the agent"

This is also the case for End User Experience Monitoring metrics



  • SAP Solution Manager
  • SAp Solution Manager 7.2
  • SAP Solution Manager 7.1, version for SAP HANA


SAP Solution Manager 7.1


WEBI, Host Metrics , System Monitoring webservice, enterprise service, soamanager, JAVA, ABAP, SOAP Fault exception caught, Virtual interface not found, Diagnostic Agent, LM-SERVICE, CL_SRG_RFC_PROXY_GEN, DBIF_REPO_SQL_ERROR, EEM metrics, End User Experience Monitoring , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , SV-SMG-MON-EEM , End User Experience Monitoring , Problem

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