SAP Knowledge Base Article - Preview

2056760 - CDT script error where a user can change previous radio button selection in the inactive scripts


Agents are able to change previously selected (grayed out) radio button selection in CDT.

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.



SAP Contact Center 7.0 up to Support Pack 7


SAP Contact Center, on-premise edition 7.0


Scripting, radio, label, highlight, CDT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.