SAP Knowledge Base Article - Preview

2054747 - CCtr 7.0.4 - SIP Bridge stopped working for outbound calls

Symptom

  • You are on support pack 4 and 4.100 and noticed that sometimes outbound calls fails.
  • SIP Bridge logs captures the following errors:
    • TRC> Connection/00E7EE5C [XXX.XX.XX.108:0<-XXX.XX.XX.237:5060]: ConnectAsync
    • ERR>  -> Send to XXX.XX.XX.237:5060:tcp failed. Error TcpConnection::ConnectAsync, bind failed - 10055


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Environment

SAP Contact Center 7.0 up to 7.0.5

Product

SAP Contact Center, on-premise edition 7.0

Keywords

ConnectAsync, Sip, Bind, ConnectAsync, bind failed - 10055, , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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