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2054164 - Promotion Management Job Failed with Error "CE SDK Exception occurred (FWM 04002)"

Symptom

  • In Promotion Management, when promoting a job, some reports are promoted successfully, some reports failed to be promoted

  • Destination system's Job Server logs record the following error message:
    • ImportFailedcom.businessobjects.sdk.biar.BIARException$SDKException: CE SDK Exception occurred : 'Could not open the file C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore\Input\a_100\025\000\6500\~ce298878651ad08f3-xguid[ayzwtr3xcfhgvfb7gy0xnuw]-xguid[ayrdeyhjk5zfvp_fssq6kdi]-xguid[addxhzuqgb5ajssrfodtrza]-guid[cbf10de2-3f98-48b5-90c1-b90f112e8205d].wid.' (FWM 04002)
    • Job promotion failed due to: com.businessobjects.lcm.utilities.LCMException: com.businessobjects.lcm.utilities.LCMException: com.businessobjects.sdk.biar.BIARException$SDKException: CE SDK Exception occurred : 'Could not open the file C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore\Input\a_100\025\000\6500\~ce298878651ad08f3-xguid[ayzwtr3xcfhgvfb7gy0xnuw]-xguid[ayrdeyhjk5zfvp_fssq6kdi]-xguid[addxhzuqgb5ajssrfodtrza]-guid[cbf10de2-3f98-48b5-90c1-b90f112e8205d].wid.' (FWM 04002)

  • The failed report(s) may show up in the destination CMC, but viewing the report results in the following error message:
    • The document cannot be retrieved from the File Repository Server (WIS 30951)

  • Following the file path in the FRS, the report does not exist on the file system


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.0/4.1/4.2
  • Windows Operating System

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

bi, boe, bip, 40, 41, 4.0, 4.1, bi4, bi40, bi41, promotion manager, pm, lifecycle management, lifecycle manager, LCM, promote, move, migrate, upload, copy, fwm 04002, wis 30951, webi, crystal, web intelligence, not working, cannot, can't, view, modify, open, bi Launchpad, cmc, central management console, folders, unable, win 2008 r2, file repository, file store, input, output, FRS, server , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

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