2051747 - BI 4.x: Information Design Tool throws error: "Communication error occurred when trying to connect to server <SBOP_BI_IP>:<CMS_port> (FWM 01009)" on opening session to the Central Management Server

• Information Design Tool (IDT) throws error: "Communication error occurred when trying to connect to server <SBOP_BI_IP>:<CMS_port> (FWM 01009)" on opening a session to the Central Management Server (CMS), see the picture below:

• The full error description is:

  "Error: Failed to log on host "@BI41:6400", user "Administrator", Could not reach CMS '@BI41:6400'. Specify the correct host and port and check for network issues. (FWM 20030)

  Cause of Error
  Could not reach CMS '@BI41:6400'. Specify the correct host and port and check for network issues. (FWM 20030)

  Cause of Error
  Communication error occurred when trying to connect to server <SBOP BI Server>: <CMS_port> (FWM 01009)"

• Cannot connect to CMS from IDT

• SAP BusinessObjects BI Platform 4.x
• SAP BusinessObjects BI Platform 4.x Client tools: Information Design Tool
• Microsoft Windows Server 2008 R2 DNS server
• Microsoft Windows Server 2008 R2

DNS, setup, zone, unable, cannot, can't, log in, logon, IDT, session, open, establish, FWM, CMS, connect, IP, configuration , biSL , KBA , BI-BIP-IDT , Information design tool , Problem