Symptom
- Information Design Tool (IDT) throws error: "Communication error occurred when trying to connect to server <SBOP_BI_IP>:<CMS_port> (FWM 01009)" on opening a session to the Central Management Server (CMS), see the picture below:
- The full error description is:
"Error: Failed to log on host "@BI41:6400", user "Administrator", Could not reach CMS '@BI41:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
Cause of Error
Could not reach CMS '@BI41:6400'. Specify the correct host and port and check for network issues. (FWM 20030)Cause of Error
Communication error occurred when trying to connect to server <SBOP BI Server>: <CMS_port> (FWM 01009)" - Cannot connect to CMS from IDT
:
Environment
- SAP BusinessObjects BI Platform 4.x
- SAP BusinessObjects BI Platform 4.x Client tools: Information Design Tool
- Microsoft Windows Server 2008 R2 DNS server
- Microsoft Windows Server 2008 R2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2
Keywords
DNS, setup, zone, unable, cannot, can't, log in, logon, IDT, session, open, establish, FWM, CMS, connect, IP, configuration , biSL , KBA , BI-BIP-IDT , Information design tool , Problem
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