You Received the following Error Message deleting an Opportunity : Opportunity with ID XYZ can't be deleted because of existing follow-up documents
Reproducing the Issue
- Go to Sales Work Center;
- Go to the Opportunities view.
- Select an opportunity
- Click in the Button delete.
Here you will see the error message Opportunity with ID XYZ can't be deleted because of existing follow-up documents.
This is the expected behavior. Deletion of opportunity is restricted and if there are follow-up documents e.g. any activity ,related opportunity , sales quote or ERP documents.
To proceed with the deletion of the opportunity, you need to delete first the related follow-up documents and then the opportunity.
KBA , SRD-CC , Cross Components , How To