- Anyone opening a support incident regarding SAP ASE (standalone, though this same command can be used for SAP Business Suite) to collect diagnostics for SAP Support.
- SAP Support specifically asks for new diagnostics.
- Proactively providing diagnostic information at incident creation is an effective approach to expedite issue resolution.
All versions and platforms of:
- SAP Adaptive Server Enterprise (ASE) 15.7
- SAP Adaptive Server Enterprise (ASE) 16.0
SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0
diagnostics, sybmon , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To
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