SAP Knowledge Base Article - Preview

2038717 - SAP CC - 7.0.3.100 - Voicemail message gets attached to the email notification despite SC being configured no to be

Symptom

You have setup the e-mail notification not to include the voicemail message, but this is still included.

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.


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Environment

SAP Contact Center 7.0 up to Support Pack 3 Patch 100

Keywords

KBA , CRM-CCI , Contact Center Infrastructure , Problem

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