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2037899 - Dump command fails with SYBMULTBUF ERROR - SAP ASE

Symptom

Here is sample error message in the backupserver log:

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A00: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 24, error code=109, system message=Cannot get operating system error tex.
D00: SYBMULTBUF ERROR: Error in acknowledging command '152' to the archive emulator, System error=Cannot get operating system error tex
Backup Server: 4.141.2.67: [0] The 'ReadFile' call failed for database/archive device while working on stripe device 'c:\BACKUP\test2.dump' with error number 109 (Cannot get operating system error tex). Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.4: Multibuffering subprocesses died, archive c:\BACKUP\test2.dump.
Backup Server Internal Error: 4.62.3.4: Multibuffering subprocesses died, archive c:\BACKUP\test2.dump.
Backup Server: 4.128.2.1: Failed to start multibuffering subprocesses for archive device 'c:\BACKUP\test2.dump'. Look at the Backup Server error log or standard error for more information.
Backup Server: 4.141.2.66: [0] The 'WriteFile' call failed for database/archive device while working on stripe device 'c:\BACKUP\test2.dump' with error number 232 (Cannot get operating system error tex). Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive c:\BACKUP\test2.dump.
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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite (BS)
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite (BS)
  • SAP Solution Manager (SOLMAN) 7.1
  • Microsoft Windows Server 2012
  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Solution Manager 7.1

Keywords

dump,database,transaction,sybbultbuf,109,152,ReadFile,WriteFile,CR,766247 , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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