SAP Knowledge Base Article - Preview

2032287 - SAP User with an expired or initial password still can logon to BI system


A SAP user with initial password or expired password, can still logon Business Intelligence(BI) system in BI4.1 SP1 all patch levels.

While the right behavior is that error will be prompted as below:

  • BI LaunchPad or CMC : "Account Information Not Recognized: You must change your password"
  • All client tools (Webi Rich Client, IDT etc.)  : "Incorrect user name or password"



  • SAP BusinessObjects Business Intelligence Platform 4.0 SP06
  • SAP BusinessObjects Business Intelligence Platform 4.1 SP1 Patch9
  • BI LaunchPad
  • Central Management Console (CMC)
  • All Client tools (WebI Rich Client, Information Designer Tool, Universe Designer Tool etc.)


SAP BusinessObjects Business Intelligence platform 4.1


SAP, BW, secSAPR3, initial, expired, password. , KBA , ?kba , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Bug Filed

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