System shows the supplier name in the shopping cart approval task. However when you go to Basic Data tab, the supplier name is missing.
Reproducing the Issue
- Go to the Home work center.
- Go to the Self Services -> Self-Services Overview.
- Select Go Shopping or Go Shopping (Advanced).
- Add Line Items and Preferred Supplier to the cart.
- Select Finish.
Based on the approval settings, system creates an approval task. System shows the approval task with Shopping Cart number, Cost Center and Supplier name.
- Open the Shopping Cart.
- Go to Edit Shopping Cart step.
- Select Basic Data tab.
- You can see that, Supplier field is blank.
System is working as designed.
It is not possible to assign the Supplier at Shopping cart level. It is possible only to prefer the supplier in the shopping cart. Once you define the preferred supplier in the shopping cart and sent for approval, system shows the task with preferred supplier name. It is not the actual supplier assigned to the shopping cart. Once it is approved, purchasing department will take a decision whether to assign a preferred supplier or another supplier to the Purchase Request. Once you assign the supplier in the purchase requests, you can create a Purchase Order. Preferred supplier name will be appear in the approval tasks and approvers can also view / recommend the preferred supplier to the purchasing department.
KBA , SRD-CC , Cross Components , How To