SAP Knowledge Base Article - Preview

2022822 - Unfinished Items at the End of Synchronization with BTGSegmentRestriction


The problem happens when we try to synchronize a CMS Component that has a BTGRestriction from the WCMS perspective and the sync ends with unfinished items. Yet if we synchronize the BTGRestriction itself from the Customer Segment perspective, it synchronizes the restriction properly and afterwards the CMS Component can be synchronized as well successfully.



CPS-CKP all versions

Extension: CMSCockpit with BTG


SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1


synchronization, cmscockpit, btg, unfinished items, unfinished item, advanced personalization , KBA , CEC-COM-CPS-CKP , Cockpits & hMC , Problem

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