Multi-step approval (MSA) of expense reports is not released for SAP Business ByDesign 1402 and all further release.
SAP Business ByDesign
The multi-step approval functionality for expense report is only available for SAP Cloud for Travel and Expense 1402. Due to technical reasons, it is also visible in the Business Configuration. However, it is not officially released for Business ByDesign and will not be released for Business ByDesign. Hence, the use will be at own risk. The cloud support team will not support any enquiries related to the multi-step approval functionality for expense report.
Please check whether your approval process is as below. Or if you have already configured multi-step approval process, please change to the same as below.
- There is only one step.
- The work distribution is Approver of highest costs or Line Manager of Employee.
- The condition has to be Expense Report Approval Configuration Equal to Yes.
We have added the suffix '(Multi-Step Approval not Supported)' to the text 'Standard Approval Process for Expense Report' for new customers and in case of new business configuration deployment. If a specific customer wants to have the suffix '(Multi-Step Approval not Supported)' also to the existing active version of Approval Process Definition without new business configuration deployment, we can change this text in backend in the customer system, please report an incident.
2543238 - How the Approval Process for Expense Reports is Determined in the System and How To Change the Same
1944022 - Change Default Approver Determination For Expense Reports
1874937 - How to Update Existing Expense Report Approval Process
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