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2000423 - Error 840 during SAP ASE startup following a system crash - SAP ASE

Symptom

  • Following a Unix host crash, the system and the ASE database server is restarted.
  • SAP Solution Manager stops working
  • During the ASE restart, tempdb database does not come up.
  • Recovery of tempdb fails with the following errors:

Error: 840, Severity: 17, State: 2
Device 'tempdbdev' (with physical name '/sybase/sybtemp/tempdbdev.dat', and virtual device number 3) has not been correctly activated at startup time.  Please contact a user with System Administrator (SA) role.
Error: 1619, Severity: 21, State: 1
Could not open TEMPDB, unable to continue.


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2

Keywords

mount, filesystem, touch, missing, sybtemp, tempdb , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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