While trying to create an Incident from CRM WEB UI, it gives the following error message:
"Partner XXXX may not be used in partner function Reported by
It was defined in the master data in the function exclusion list for partner 4341 that he may not use partner function Reported by.
Assign partner function Reported by with another partner or maintain the exclusion list in the master data for partner XXXX.
BP XXXX has relationship "Contact person" with Organizaton BP XXX."
SAP Solution Manager 7.1 and above
SOLMAN, ChaRM, ITSM, It was defined in the master data in the fucntion exclusion list for partner <> that may not use partner function Reported By , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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