You receive messages of type Nothing open for invoicing for purchase document and fields are not filled when trying to create new credit memos.
Reproducing the Issue
- Go to the Supplier Invoicing work center
- Go to the Invoice Entry view
- Select the purchase order for which you want to to create the credit memo
- Click on New Credit Memo
There is already an invoice in approval (or in status Ready for Posting) for the purchase order.
This is the expected system behavior. As long as a supplier invoice is not posted for the purchase order, the system will not propose any data for a credit memo with reference to the same purchase order. As soon as the document is posted, the data will then be proposed when creating the credit memo.
KBA , credit memo , invoicing , return to supplier , nothing open for invoicing for purchase , AP-SIP , Supplier Invoice Processing , How To