SAP Knowledge Base Article - Preview

1975877 - License server not running / IPv6 on Windows - SAP SYSAM

Symptom

  • A SySAM licensed product, like ASE, Rep Server (SRS) or IQ is getting SYSAM server errors:
  • "sysam status -a " on local server returns:
    License server machine is down or not responding. SYBASE: Cannot connect to license server system.

  • Upon ASE start up it fails to check out served license:   
    SySAM: FLEXnet Licensing error:-15,570.  System Error: 115 "Operation now in progress"
    FLEXlm error -15,10 "Cannot connect to license server"
    "The license server manager (lmgrd) has not been started yet, the wrong port@host or license file is being used, or the port or hostname in the license file has been changed." or
    "WinSock: Connection refused"
     


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Environment

  • SYSAM server 2.3 or above
  • OS : Microsoft Windows 2008 or above
  • IPv6

Product

Sybase Software Asset Management 2.3

Keywords

SYSAM lmgrd license server IPv6 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BC-SYB-SAM , Sybase Software Asset Management , Problem

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