/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
Although the related configuration was done, after creating a customer message in the solution manager service desk, the sold-to-party and/or the support team is still blank while it should be determined automatically
Read more...
Environment
- SAP Solution Manager 7.0 EHP1
- SAP Solution Manager 7.1
Product
SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0
Keywords
auto determine. distribution. BP. Business partner. create incident. customer message. , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.