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1965989 - SAP Data Services Designer crashes when logging into local repository - BCGCBPRO100u80.dll

Symptom

  • DS Designer disappears after starting.
  • No error message pops up.
  • After following KBA 1893979 - How to enable tracing for Designer application - Data Services 4.x , Errors in log:
    "SYS-170101: System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\Program Files (x86)\SAP BusinessObjects\Data Services\log\BODI_MINI20140113130408_3596.DMP> and <C:\Program Files (x86)\SAP BusinessObjects\Data Services\log\BODI_FULL20140113130408_3596.DMP>
    Process dump is written to <C:\Program Files (x86)\SAP BusinessObjects\Data Services\log\BODI_MINI20140113130408_3596.DMP> and <C:\Program Files (x86)\SAP BusinessObjects\Data Services\log\BODI_FULL20140113130408_3596.DMP>
    Call stack:
    0x0000000003A7A79D, CBCGPToolBar::UpdateTooltips()+0173 byte(s)
    Registers:
    RAX=0000000000000000  RBX=000000000CE30BE8  RCX=000000000CE31C30  RDX=0000000000000000  RSI=0000000000000000
    RDI=0000000000000001  RBP=0000000000000017  RSP=000000000021AEB0  RIP=0000000003A7A79D  FLG=0000000000010202
    R8=00000000003B0011   R9=0000000000320012  R10=0000000000000000  R11=000000000021AEA0  R12=000000000CE30BE8
    R13=0000000000000001  R14=00000000132831A8  R15=0000000000000000
    Exception code: C0000005 ACCESS_VIOLATION
    Fault address:  0000000003A7A79D 01:000000000024979D C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\BCGCBPRO100u80.dll"


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Environment

SAP Data Services Designer Client 4.2

Product

SAP Data Services all versions

Keywords

BODS, DSXI, DataServices, client, AL_designer service, uninstall, reinstall, repair, run as administrator, virtual machine , KBA , EIM-DS-DES , User Interface/Designer , EIM-DS , Data Services , Problem

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