You are viewing the report Forecasted Utilization or Forecasted Utilization - My Area and are trying to show the overall forecasted utilization for a team/ reporting line unit/ company. You get the correct values for every single employee, however the result for a group of employees is not the value you expect. The result is too high.
Reproducing the Issue
- Go to the work center Managing My Area or the work center you assigned this report to.
- Navigate to the view Reports
- Open the report Forecasted Utilization or Forecasted Utilization - My Area
- In the rows, either remove the characteristic Employee and choose Reporting Line Unit or Company instead, or set up a result line for the characteristic Employee
Here you see that the key figure Forecasted Utilization shows a percentage that is incorrect. When you view the Forecasted Utilization for every employee separately, the value is correct.
The system behaviour is as designed.
The correct calculation of the key figure Forecasted Utilization depends on the characteristic Employee. Hence it is not possible to show a meaningful value without this characteristic or a correct summation of the Forecasted Utilization of all employees. To see the correct data, please drill down into the employee.
KBA , SRD-HR-RPM , Resource Pool Management , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To