When LMS system was started as normal after some time of stable functioning, LMS operation stopped and the errors below were observed.
1. Preprocessor.log file contains this message :
[ERROR] PP: Stream Events_observer, got fatal error EVID_COMMUNICATOR_HALTED.
[INFO ] PP: SHUTDOWN REQUESTED, EXITING...
instead of the expected message : [INFO ] PP: Ancestry initialized
with no information after this in the log.
2. In the Platform.log file:
[SP-02-108063] (151.342) sp(12957) GatewayClient::postToSubscriberQueue(646:163) time to drain base data 80882 ms exceeded limit 80000 ms, dropping client connection.
[SP-03-132000] (151.364) sp(12957) StreamExport(Events):: dropped a subscriber (via processed message).
[SP-03-132000] (151.374) sp(12957) StreamExport(Events):: dropped a subscriber (via processed message).
[SP-04-108001] (151.386) sp(12957) GatewayClient(646:163)::~GatewayClient() destroyed (auto).
[SP-03-132000] (15055.741) sp(12957) StreamExport(PreprocessorTransactions):: dropped a subscriber (via processed message).
The consequence was that the preprocessor wasn't working as usual.
When the preprocessor is restarted, the preprocessor returns to its normal state, working without errors.
- LMS Version = cfm pfc cmm 6.1.0 (r5188) build 20110708-053901
- AleriOpenAdaptor Version = lms-2.17.14 (r5188)
- Streaming Platform Version = 3.2 (r28104)
- O/S = Solaris
- LMS Preprocessor
- Aleri Streaming Platform
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