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1947163 - Software Update Manager fails authentication when installing Support Package Stack


  • During support package stack import using Software Update Manager, an error occurs in the step Specify Credentials
  • The error reported in SUM is :
Step, Specify Credentials fails:

An error has occurred during the execution of the Read the global
directory value step
Assertion failed for (instanceToUse != null) at



SAP Netweaver


SAP NetWeaver all versions


hostname, password, startsrv, UPG , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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